Returns & Exchanges
At AROMATICA Global, we strive for your complete satisfaction with our sustainable beauty products. If you are not entirely happy with your purchase, we offer a 30-day return window for items in their original, unopened condition.
Initiate Your Request
Contact our customer support team within 30 days of delivery with your order number and the reason for the return to receive a Return Authorization.
Prepare the Package
Carefully pack the unused items in their original eco-friendly packaging to ensure they are protected during transit back to our facility.
Ship to AROMATICA
Affix the provided return shipping label to your package and drop it off at any authorized courier location; please retain your tracking receipt for reference.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing